Attn: Debit Card Users
New Fraud Prevention Service
In our continuing efforts to keep your accounts secure, we've improved our alert system for potential fraud.
Here's how it works:
1. When potential fraud is detected, you will receive an automatic email notification from Home State Bank with the option to reply with "fraud" or "no fraud."
2. One minute after the email, you will receive a text alert from 32874 between 7am and 9pm, which also has the "fraud" or "no fraud" option.
3. If there is no response received from you, five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud. *
Remember - our messages will never ask for your PIN or account number.
*The phone number for our Fraud Center has changed to 1-800-417-4592. If you add this number to your phone contacts and label it "Fraud Center," it will display whenever you get a call from this number.
Since 1915, Home State Bank's goal has been to create a better quality of life for our neighbors and to work together to build a better community. Today, that goal is still the cornerstone of our success. We believe that relationships with our customers are our most important assets and we strive to provide the best service possible every day. Home State Bank can help you start or expand a business, open a checking account, invest for your future, or assist in financing your new home or refinancing your current home. We'll be here to provide the expertise and support you need while providing the innovative services required for you to stay current with product offerings and technological advances.
Home State Bank - We're on your side.